Please allow 72 hours for processing of UPS, FedEx, USPS shipments.
Please Note the current world crisis continues to cause delayed deliveries.
USPS Priority Mail: Generally 2-3 business days within the U.S.A.
UPS: 2-7 business days within the U.S to physical addresses only.
Fed Ex: 1-7 business days with many delivery options visible when fetching shipping quotes.
Shipments to California are guaranteed by UPS Ground service to be delivered in 3 business days.
Orders placed before Noon Pacific time Monday through Thursday usually ship the same business day. Orders placed after Noon Pacific time or 11 am on Friday and on weekends will ship the next business day. USPS Priority Mail is very reliable and generally delivers in 2 or 3 business days within the Continental USA. However, these shipping times are not guaranteed by Arise & Shine or USPS. Guaranteed expedited shipping such as next day, second or third day delivery is only available via UPS. Expedited UPS orders must be placed no later than 11am Pacific Time to insure next day and second day deliveries.
UPS does not deliver to Post Office Boxes. Please provide a street address or choose USPS or Fed Ex SmartPost.
Only FedEx SmartPost, which uses the USPS system in the last leg of delivery, will deliver to domestic P.O. boxes.
How to Ensure Your UPS Package is Delivered
Correct Shipping Address
Please contact our Customer Service team if you have any questions. We can be reached Monday-Friday 9:30-5pm Pacific Time at 1 800-688-2444.
Packed With Care
Heat Concerns During Shipping
We receive occasional questions about whether heat may affect the integrity of our products in the course of their transit and delivery to you. We share your concern! Here in western Washington state the temperatures are moderate and of little concern. Of course, once a package leaves our warehouse, all that changes. Because temperature extremes are becoming more common we now pack Flora Grow in insulated shippers. We recommend that you open your package and refrigerate your Flora Grow upon receipt.
Generally daytime high temperatures do not impact the powders, or capsules of our herbal blends. But, there is some cautionary news: if your local delivery truck leaves packages outdoors in a sunny spot, you’re advised to make other arrangements. Sustained direct sunlight when temperatures exceed 100 degrees can pose an increased risk to the product.
Please remember that the biggest potential threat to our products’ integrity will be when a package is left on a sun-exposed surface such as a porch or steps or in a metal mailbox for an extended period of time after delivery especially in the hotter climates. If you know you are going to be out of town or unavailable to retrieve your package shortly after drop-off, you may want to consider making other drop-off arrangements with your local delivery carrier or online through UPS My Choice.
We hope you find this information helpful!