Arise & Shine International Order Information
International Customers:
To order please call or email for order processing and shipping rates.
Please e-mail sales39@ariseandshine.com or call the International Desk at 1-541-282-0891 x211 for all international orders (except Canada). We are unable to process international orders via the website.
Special note to our friends in Canada: From time to time we have found that shipping costs from Oregon to Canada are not correctly calculated. This is due to complications between weights and volumes in the calculations. When this occurs, we will call you with the actual shipping cost before we make the correction to your total charges. If you have any questions about shipping costs or return policy, please call us at 541-282-0891.
All International Orders: Recipient is responsible for all taxes, tariffs, and/or brokerage charges, that may be imposed by their country. For and exact cost of these fees please check with your local post office or customs office.
Shipping dietary supplements is problematic due to a variety of changing factors. Please contact us for information regarding shipments to your country. Please note: if your order is refused by you or by customs going into your country, we will not be able to refund shipping charges. We will refund product charges only after customs has returned the order to us. Your final refund will be the amount of the products less the charges imposed to return the products to us.
*Orders to Canada are shipped via UPS ONLY, Standard or Expedited delivery within 5 -10 business days. [Note: if you have a PO Box please contact our international desk to make alternate delivery arrangements.] Orders to all other countries are shipped via UPS, or US Postal Service Express International. For questions regarding shipping rates, please call our international desk at 1-541-282-0891 x211.
Canadian Online Orders: Please note that the total on the check-out page does not include any taxes, or tariffs that may be required by the recipient's country.
From time to time we have found that shipping costs from Oregon to Canada are not correctly calculated. This is due to complications between weights and volumes in the calculations. When this occurs, we will call you with the actual shipping cost before we make the correction to your total charges. If you have any questions about shipping costs, please call us at 541-282-0891.
Shipping & Returns:
Shipping: All orders are insured. Orders going to a P.O. Box must ship USPS, and special orders over a certain weight ship via alternative methods. We use LIVE UPS and USPS Rates. When ordering online, please select your shipping option during checkout.
Returns: Notify us within ten days of receipt of goods. No returns are accepted without prior authorization or after 60 days. Sorry, we can not accept returns on books.
Online Payment: We offer secure, encrypted, online transactions.
The credit card CVV2 number requested in the check-out process is offered for your protection. This means you must have the credit card in your possession to make a purchase. This number is not stored.
The CVV2 is: the 3 digit number on the right side of the back of your credit card.
Our Guarantee: We offer a 60 day money back guarantee if you are not fully satisfied with our products.